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<smart>include file ='../head.config.html'</smart>
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<div id="container760"> <smart>include file ='../header.html'</smart><smart>include file ='../PathLinksLevel.html'</smart><smart>include file ='own_menu.html'</smart>
  <div style="float:right; width:100%; margin:0 -160px 0 10px; display:inline">
    <div style="margin:0 160px 0 0; float:left">
      <UL class="item_list_title">
        	<LI><A href="own_complaint.php">投诉/举报</A> </LI>
			<LI class="selected"><A href="own_complaint.php?type=complaint&send_receive=receive&state=handling">投诉</A> </LI>
			<LI><A href="own_complaint.php?type=report&send_receive=receive&state=handling"><STRONG>举报</STRONG></A> </LI>		
      </UL>
	  
      <div id="item_list_border">
			<div align="right">
				<smart> if $step eq 'one' </smart><strong>1.选择投诉类型</strong><smart> else </smart>1.选择投诉类型<smart> /if </smart>
				<smart> if $step eq 'two' </smart><strong>2.填写投诉内容</strong><smart> else </smart>2.填写投诉内容<smart> /if </smart>
				<smart> if $step eq 'three' </smart><strong>3.投诉完成</strong><smart> else </smart>3.投诉完成<smart> /if </smart>
			</div>
			<div id="WarningBox">
			  <smart> if $step eq 'one' </smart>
              <ul>
				<li>1.请准确选择您的投诉类型，若与实际内容不符，将取消您的投诉机会；</li>
                <li>2.请您向淘宝提供真实有效的投诉信息；</li>
              </ul>
			  <smart> /if </smart>
			  <smart> if $step eq 'two' </smart>
              <ul>
				<li>1.请您提供真实、有效、充分的投诉信息；</li>
				<li>2.<span style="color:#FF0000">*</span>号为必填项。</li>
              </ul>
			  <smart> /if </smart>
            </div>
			
			<div id="TableListBox">
              <smart> if $step eq 'one' </smart>
			  <table border="0" cellpadding="0" cellspacing="0" width="100%">
				<tr>
                  <td align="left" colspan="3"><strong>选择投诉类型</strong></td>
                </tr>
				<smart> if $complaint_case eq 'sell' </smart>
				<tr>
                  <td align="center" widtd="33%"><a href="own_complaint.php?action=complaint_<smart> $complaint_case </smart>&step=two&type=1&spid=<smart> $spid </smart>">收款不发货</a></td>
                  <td align="center" widtd="33%"><a href="own_complaint.php?action=complaint_<smart> $complaint_case </smart>&step=two&type=2&spid=<smart> $spid </smart>">商品与网上描述不符</a></td>
                  <td align="center" widtd="33%"><a href="own_complaint.php?action=complaint_<smart> $complaint_case </smart>&step=two&type=3&spid=<smart> $spid </smart>">卖家拒绝使用支付宝或诱导买家收货</a></td>
                </tr>
				<smart> /if </smart>
				<smart> if $complaint_case eq 'buy' </smart>
				<tr>
                  <td align="center" widtd="33%"><a href="own_complaint.php?action=complaint_<smart> $complaint_case </smart>&step=two&type=4&spid=<smart> $spid </smart>">收货不付款</a></td>
                  <td align="center" widtd="33%"></td>
                  <td align="center" widtd="33%"></td>
                </tr>
				<smart> /if </smart>
			  </table>
			  <smart> /if </smart>

			  <smart> if $step eq 'two' </smart>
			  <table border="0" cellpadding="0" cellspacing="0" width="100%">
				<tr>
                  <td align="left"><strong>选择投诉主题</strong></td>
                </tr>
				<tr>
                  <td align="center">
				  	<form action="own_complaint.php?action=complaint_<smart> $complaint_case </smart>&step=three" method="post" enctype="multipart/form-data">
					<input type="hidden" name="type" value="<smart> $type </smart>" />
					<input type="hidden" name="spid" value="<smart> $spid </smart>" />
					<table width="100%" align="center">
						<tr>
							<td width="27%" align="right" bgcolor="#CCCCCC">被投诉人：</td>
							<td colspan="2" align="left" bgcolor="#CCCCCC">
							<smart> if $complaint_case eq 'buy' && $complaint_member.anonymous eq '1' </smart>
								匿名买家
							<smart> else </smart>
								<a href="<smart> $site_url </smart>/store/userinfo.php?userid=<smart> $complaint_member.member_id </smart>" target="_blank"><smart> $complaint_member.login_name </smart></a>
							<smart> /if </smart>
							</td>
						</tr>
						<tr>
							<td align="right" bgcolor="#CCCCCC">相关交易：</td>
							<td colspan="2" align="left" bgcolor="#CCCCCC"><a href="<smart> $site_url </smart>/home/product.php?action=view&pid=<smart> $sold_row.p_code </smart>" target="_blank">
						  <smart> $sold_row.p_name </smart></a></td>
						</tr>
						<tr>
							<td align="right" bgcolor="#CCCCCC" valign="top">投诉类型：</td>
							<td colspan="2" align="left" valign="top" bgcolor="#CCCCCC"><smart> $complaint_report_type </smart><br/><br/>如果以上不是你想要的类型，请<a href="<smart> $site_url </smart>/member/own_complaint.php?action=complaint_<smart> $complaint_case </smart>&step=one&spid=<smart> $spid </smart>">返回上一层</a>选择其他投诉类型</td>
						</tr>
						<tr>
							<td align="right" bgcolor="#CCCCCC" valign="top"><span style="color:#FF0000">*</span>证据：</td>
							<td align="left" valign="top" bgcolor="#CCCCCC"><textarea style="height:70px" id="evidence" name="evidence" rows="5" cols="40"></textarea></td>
						    <td align="left" valign="middle" bgcolor="#CCCCCC">
							请准确描述您的投诉理由，以便客服及时作出判断。（500个汉字以内）&nbsp;
							</td>
						</tr>
						<smart> if $type eq 2 </smart>
						<tr>
							<td align="right" bgcolor="#CCCCCC" valign="middle"><span style="color:#FF0000">*</span>上传图片：</td>
							<td align="left" valign="middle" bgcolor="#CCCCCC"><input name="pic" type="file" /></td>
						    <td align="left" valign="middle" bgcolor="#CCCCCC">请上传原始图片，图片大小请限制在120K以内，仅限用gif,jpg,png 格式，请确保图片在浏览器中可以正常打开&nbsp;</td>
						</tr>
						<smart> /if </smart>
						<tr>
							<td colspan="3" align="center" bgcolor="#CCCCCC">
							<input class="input_submit" type="submit" name="Submit" value="提交" />
						    <input class="input_submit" type="reset" name="Submit2" value="重填" /></td>
						</tr>
					</table>
					</form>
				  </td>
                </tr>
			  </table>
			  <smart> /if </smart>
            </div>
            <div id="BottomBox" align="center">请客观地向淘宝反映您所遇到的真实情况，以共同维护一个诚信和公平的购物环境。</div>
      </div>
    </div>
  </div>
  <smart>include file ='../footer.html'</smart></div>
  
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